CCDP Virtual Health

Virtual Health is a patient-centered care model focused on connecting patients, families and providers, through the use of technology to promote wellness, specialty care and improved outcomes.

The Complex Chronic Diseases Program (CCDP) is pleased to offer patients the opportunity to attend some appointments virtually using zoom.

Please follow these instructions:

1Complete Virtual Health Agreement

Review: Your Health Information Statement

Fill out: Virtual Health Patient Agreement webform

Please read: New Patient Information Package

2Prepare for your Zoom appointment

Please review Zoom resources and technical support

3Connect on Zoom

At the time of the appointment, click the link in your email invitation to meet your provider virtually. If you experience delays joining the group, please wait until your provider initiates the meeting or admits you from the waiting room.

Frequently Asked Questions

I can not find the email invitation

If you have difficulty receiving the invitation feel free to contact us at 604-875-2061.

What if I have technical difficulty?

If you encounter any problems connecting to your Virtual Health Visit, you can call the helpdesk at 1-844-442-4433 (Toll-free) for support.